{"id":201,"date":"2026-05-11T07:13:29","date_gmt":"2026-05-11T07:13:29","guid":{"rendered":"https:\/\/mailvista.ai\/?page_id=201"},"modified":"2026-09-21T07:25:06","modified_gmt":"2026-09-21T07:25:06","slug":"faq","status":"publish","type":"page","link":"https:\/\/mailvista.ai\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"201\" class=\"elementor elementor-201\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bd2f486 e-flex e-con-boxed e-con e-parent\" data-id=\"bd2f486\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2ed9480 elementor-widget elementor-widget-heading\" data-id=\"2ed9480\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><span class=\"text-gradient\">Frequently asked questions<\/span><\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-76da70c e-con-full e-flex e-con e-child\" data-id=\"76da70c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<p class=\"e-d747f33-fc98174 e-paragraph-base e-default-p\" data-interaction-id=\"d747f33\" data-e-type=\"widget\" data-id=\"d747f33\"><\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3428924 e-con-full e-flex e-con e-parent\" data-id=\"3428924\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9fd16b1 elementor-widget elementor-widget-html\" data-id=\"9fd16b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<style>\n  .mva-wrap,\n  .mva-wrap * {\n    box-sizing: border-box;\n    margin: 0;\n    padding: 0;\n    word-spacing: normal !important;\n    letter-spacing: normal !important;\n  }\n\n  .mva-wrap {\n    width: 100% !important;\n    max-width: 100% !important;\n    padding: 20px 0;\n    font-family: 'Source Sans Pro', sans-serif;\n    background: transparent;\n  }\n\n  .mva-item {\n    border-radius: 12px !important;\n    margin-bottom: 12px !important;\n    overflow: hidden !important;\n    transition: box-shadow 0.3s ease !important;\n    box-shadow: 0 2px 8px rgba(60, 16, 102, 0.15) !important;\n  }\n\n  .mva-item.is-open {\n    box-shadow: 0 8px 28px rgba(60, 16, 102, 0.35) !important;\n  }\n\n  \/* === HEADER === *\/\n  .mva-header {\n    display: flex !important;\n    align-items: center !important;\n    justify-content: space-between !important;\n    padding: 20px 24px !important;\n    cursor: pointer !important;\n    background: #6F3FA8 !important;\n    border: none !important;\n    width: 100% !important;\n    text-align: left !important;\n    border-radius: 12px !important;\n    transition: background 0.3s ease !important;\n    gap: 16px !important;\n  }\n\n  .mva-header:hover {\n    background: #7d4abf !important;\n  }\n\n  .mva-item.is-open .mva-header {\n    background: #3C1066 !important;\n    border-radius: 12px 12px 0 0 !important;\n  }\n\n  .mva-header__title {\n    font-family: 'Ubuntu Sans', sans-serif !important;\n    font-weight: 700 !important;\n    font-size: 1.05rem !important;\n    line-height: 1.3 !important;\n    color: #ffffff !important;\n    white-space: normal !important;\n    word-break: normal !important;\n    flex: 1 !important;\n  }\n\n  \/* Ic\u00f4ne anim\u00e9e *\/\n  .mva-header__icon {\n    flex-shrink: 0 !important;\n    width: 32px !important;\n    height: 32px !important;\n    min-width: 32px !important;\n    border-radius: 50% !important;\n    background: rgba(255,255,255,0.15) !important;\n    display: flex !important;\n    align-items: center !important;\n    justify-content: center !important;\n    transition: background 0.3s ease, transform 0.3s ease !important;\n    position: relative !important;\n  }\n\n  .mva-item.is-open .mva-header__icon {\n    background: rgba(255,255,255,0.25) !important;\n    transform: rotate(45deg) !important;\n  }\n\n  .mva-header__icon::before,\n  .mva-header__icon::after {\n    content: '' !important;\n    position: absolute !important;\n    background: #fff !important;\n    border-radius: 2px !important;\n    transition: all 0.3s ease !important;\n  }\n  .mva-header__icon::before { width: 14px !important; height: 2px !important; }\n  .mva-header__icon::after  { width: 2px !important; height: 14px !important; }\n\n  \/* === CORPS === *\/\n  .mva-body {\n    max-height: 0 !important;\n    overflow: hidden !important;\n    transition: max-height 0.45s cubic-bezier(0.4, 0, 0.2, 1) !important;\n    background: #3C1066 !important;\n  }\n\n  .mva-item.is-open .mva-body {\n    max-height: 700px !important;\n  }\n\n  .mva-body__inner {\n    padding: 0 24px 24px !important;\n    border-top: 1px solid rgba(255,255,255,0.12) !important;\n    padding-top: 20px !important;\n    background: linear-gradient(135deg, #3C1066 0%, #5a1e96 100%) !important;\n    position: relative !important;\n  }\n\n  \/* D\u00e9coration visuelle dans le corps *\/\n  .mva-body__inner::before {\n    content: '' !important;\n    position: absolute !important;\n    top: -1px !important;\n    left: 24px !important;\n    width: 48px !important;\n    height: 3px !important;\n    background: #A774D1 !important;\n    border-radius: 0 0 3px 3px !important;\n  }\n\n  .mva-body__text {\n    font-family: 'Source Sans Pro', sans-serif !important;\n    font-size: 0.97rem !important;\n    line-height: 1.75 !important;\n    color: rgba(255,255,255,0.92) !important;\n    white-space: normal !important;\n    word-break: normal !important;\n  }\n\n  \/* Petite puce color\u00e9e devant chaque ligne <br> *\/\n  .mva-body__text br + * { margin-top: 8px !important; }\n\n  @media (max-width: 767px) {\n    .mva-header { padding: 16px 18px !important; }\n    .mva-header__title { font-size: 0.92rem !important; }\n    .mva-body__text { font-size: 0.88rem !important; }\n    .mva-body__inner { padding: 18px 18px 20px !important; }\n  }\n<\/style>\n\n<div class=\"mva-wrap\">\n\n  <!-- 1 -->\n  <div class=\"mva-item is-open\">\n    <button class=\"mva-header\" onclick=\"mvaToggle(this)\">\n      <span class=\"mva-header__title\">What is MAILVISTA?<\/span>\n      <span class=\"mva-header__icon\"><\/span>\n    <\/button>\n    <div class=\"mva-body\">\n      <div class=\"mva-body__inner\">\n        <p class=\"mva-body__text\">MAILVISTA is a smart email management solution. It automates, organizes, and enhances the user experience to improve productivity and simplify day-to-day email management.<br><br>It highlights the most important emails and simplifies the process of handling them. MAILVISTA is designed for users who want to save time, reduce information overload, and improve their productivity\u2014all without changing their work habits.<\/p>\n      <\/div>\n    <\/div>\n  <\/div>\n\n  <!-- 2 -->\n  <div class=\"mva-item\">\n    <button class=\"mva-header\" onclick=\"mvaToggle(this)\">\n      <span class=\"mva-header__title\">How does MAILVISTA work?<\/span>\n      <span class=\"mva-header__icon\"><\/span>\n    <\/button>\n    <div class=\"mva-body\">\n      <div class=\"mva-body__inner\">\n        <p class=\"mva-body__text\">MAILVISTA analyzes emails to make them easier to read, search, and prioritize. The solution takes into account the content of messages, their context, and past interactions to provide a clearer organization of the inbox.<br><br>This approach makes it possible to anticipate priorities, quickly find information, and focus on emails that add significant value.<\/p>\n      <\/div>\n    <\/div>\n  <\/div>\n\n  <!-- 3 -->\n  <div class=\"mva-item\">\n    <button class=\"mva-header\" onclick=\"mvaToggle(this)\">\n      <span class=\"mva-header__title\">On which devices can I use MAILVISTA?<\/span>\n      <span class=\"mva-header__icon\"><\/span>\n    <\/button>\n    <div class=\"mva-body\">\n      <div class=\"mva-body__inner\">\n        <p class=\"mva-body__text\">MAILVISTA is available on smartphones (iOS and Android), tablets, computers, and via web browsers.<br><br>This allows users to view and manage their emails anywhere and at any time, whether they're at the office or on the go.<\/p>\n      <\/div>\n    <\/div>\n  <\/div>\n\n  <!-- 4 -->\n  <div class=\"mva-item\">\n    <button class=\"mva-header\" onclick=\"mvaToggle(this)\">\n      <span class=\"mva-header__title\">How does MAILVISTA help me prioritize my emails?<\/span>\n      <span class=\"mva-header__icon\"><\/span>\n    <\/button>\n    <div class=\"mva-body\">\n      <div class=\"mva-body__inner\">\n        <p class=\"mva-body__text\">MAILVISTA assigns a priority level to each email based on its content, context, and expected actions. The FOCUS and Deep Focus modes allow you to focus solely on essential messages.<br><br>This feature is particularly useful for professionals who receive a large volume of emails and want to improve their focus and efficiency.<\/p>\n      <\/div>\n    <\/div>\n  <\/div>\n\n  <!-- 5 -->\n  <div class=\"mva-item\">\n    <button class=\"mva-header\" onclick=\"mvaToggle(this)\">\n      <span class=\"mva-header__title\">Is my data secure with MAILVISTA?<\/span>\n      <span class=\"mva-header__icon\"><\/span>\n    <\/button>\n    <div class=\"mva-body\">\n      <div class=\"mva-body__inner\">\n        <p class=\"mva-body__text\">MAILVISTA implements advanced security measures to ensure the protection and confidentiality of your data. Data is encrypted in transit and at rest using SSL\/TLS (HTTPS) protocols.<br><br>User data is pseudonymized and processed in accordance with applicable regulations, ensuring the integrity, availability, and confidentiality of the information.<\/p>\n      <\/div>\n    <\/div>\n  <\/div>\n\n  <!-- 6 -->\n  <div class=\"mva-item\">\n    <button class=\"mva-header\" onclick=\"mvaToggle(this)\">\n      <span class=\"mva-header__title\">Do you offer a free trial period?<\/span>\n      <span class=\"mva-header__icon\"><\/span>\n    <\/button>\n    <div class=\"mva-body\">\n      <div class=\"mva-body__inner\">\n        <p class=\"mva-body__text\">MAILVISTA offers a free 7-day trial so you can explore all its features under real-world conditions.<br><br>This period provides full access to the platform so you can familiarize yourself with how it works and integrate MAILVISTA into your daily workflow, with no obligation.<\/p>\n      <\/div>\n    <\/div>\n  <\/div>\n\n  <!-- 7 -->\n  <div class=\"mva-item\">\n    <button class=\"mva-header\" onclick=\"mvaToggle(this)\">\n      <span class=\"mva-header__title\">Is Mailvista compatible with Outlook and Gmail?<\/span>\n      <span class=\"mva-header__icon\"><\/span>\n    <\/button>\n    <div class=\"mva-body\">\n      <div class=\"mva-body__inner\">\n        <p class=\"mva-body__text\">Yes. Mailvista is now 100% compatible with Microsoft Outlook (M365 \/ Exchange). Compatibility with Gmail (Google Workspace) will be available soon.<br><br>Mailvista connects to your existing email accounts and centralizes all your emails in a single interface, enhanced by artificial intelligence. Your messages remain hosted on your original servers: no migration is required, and no settings need to be changed in Outlook or Google.<br><br>In your day-to-day work, this means you only need to open one tool to view and manage all your emails, regardless of which account they come from. The Mailvista assistant analyzes your email streams to prioritize essential and important messages, reduce information overload, and save you up to 1 hour a day.<\/p>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/div>\n\n<script>\nfunction mvaToggle(btn) {\n  var item = btn.closest('.mva-item');\n  var isOpen = item.classList.contains('is-open');\n  document.querySelectorAll('.mva-item.is-open').forEach(function(el) {\n    el.classList.remove('is-open');\n  });\n  if (!isOpen) {\n    item.classList.add('is-open');\n  }\n}\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a6d1e89 elementor-widget elementor-widget-spacer\" data-id=\"a6d1e89\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-05a619d e-con-full e-flex e-con e-parent\" data-id=\"05a619d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-42a664f e-con-full e-flex e-con e-child\" data-id=\"42a664f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9713ac5 elementor-widget elementor-widget-heading\" data-id=\"9713ac5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default translation-block\">Do you have any other <span class=\"text-gradient\">questions?<\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6439474 elementor-widget elementor-widget-text-editor\" data-id=\"6439474\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Our experts answer you.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-abf06cb elementor-widget elementor-widget-button\" data-id=\"abf06cb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/mailvista.ai\/en\/contact\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Request a demo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3690a02 e-con-full e-flex e-con e-parent\" data-id=\"3690a02\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-100ba10 elementor-widget elementor-widget-spacer\" data-id=\"100ba10\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Les questions fr\u00e9quentes Qu&rsquo;est-ce que MAILVISTA ? MAILVISTA est une solution de gestion d&#8217;emails intelligente. Elle automatise, organise et enrichit [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-201","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ - Mailvista<\/title>\n<meta name=\"description\" content=\"Venez en apprendre un peu plus sur Mailvista gr\u00e2ce \u00e0 notre foire aux questions. 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